Building a successful practice means forging client relationships, understanding your brand, and sometimes delivering bad news.

To help you navigate these sometimes confusing waters, LexisNexis® Canada has enlisted the help of author and Lexis Practice Advisor℠ Canada contributor Delee Fromm.

In this article, Delee Fromm outlines seven tips for delivering bad news skillfully that will allow you to deal with high stakes conversations in a way that helps to maintain relationships and enhances your reputation as a leader.


About the Author

Delee Fromm, B.A., M.A., LL.B., LL.M.,
is both a lawyer and a psychologist. She is a former partner at McCarthy Tétrault LLP where she practised commercial real estate for 17 years. Ms. Fromm has contributed content to both Lexis Practice Advisor℠ Canada and CBA PracticeLink, and written articles for The Lawyer's Weekly. She is an expert with the Negotiation Institute in New York and a coach with the LSUC's career coaching program, and serves on the advisory board of Young Women in Law.



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